Building an Exceptional Team
Our people are the driving force behind our success, and we’re committed to nurturing a work environment that embodies our core values: Authentic Communication, Creative Exploration, Dedication to Excellence, Healthy Humility, Purposeful Teamwork, and Warmth. These values are the foundation for our approach to people management, from recruitment to performance reviews.
We've built a culture where employees are empowered to thrive through transparent career frameworks and an open dialogue on progression. Every management team member receives comprehensive training from LifeLabs Learning, an industry-leading provider specialising in cultivating exceptional people managers. This ensures that we not only hire for potential but also create leaders who can support growth, foster innovation, and maintain our values.
Our commitment to these processes is reflected in our people data (Sept ‘23 - Sept ‘24):
- Employee turnover: 4.76%
- Headcount growth: 66.7%
- 30% of our workforce is in management positions, with 9 new managers added in the last year.
We stay competitive by benchmarking salaries and benefits regularly, ensuring that we remain an attractive employer in a highly dynamic market. By investing in both the well-being and growth of our team, we’re laying the groundwork for sustained success as we continue to scale.
This data shows not just strong metrics but a deep investment in creating a supportive, high-performing environment where each team member can excel.
